Lively Health & Safety Service5.0.0 - App Store
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Publisher Description
With the Lively app, you can now access the Lively(R) Urgent Response Team right on your phone. In an emergency, tap the Urgent Response icon on your iPhone and you’ll be connected to a certified Urgent Response Agent who will get you the help you need no matter the situation. We’re highly trained in assisting you through situations where you may feel unsafe, aren’t sure who to call for help, or if you are experiencing a medical emergency. We will work with you, contact your family or friends if desired and stay on the line with you until help arrives.
You can even speak to a registered nurse or board-certified doctor with our Nurse On-Call service anytime, day or night (Premium Health and Safety subscription required; no additional costs or copays or insurance needed).
At Lively, we also provide a community of support for our products and services. Our U.S. based customer service team stands ready to assist you. From technical support professionals to customer service representatives, we always have the right person available when you need assistance of any kind.
The Lively app requires an active Lively Health & Safety Service subscription. Already a member? Simply download the app and sign in using your cell phone number.
Lively Health & Safety Service includes:
Lively Urgent Response:
Just tap Urgent Response to be connected to a certified Agent who will get you the help you need.
Urgent Response can help if you:
. Are locked out of your home
. Require roadside assistance
. Need directions in an unfamiliar area
. Are experiencing chest pain
Lively Nurse On-Call:
With Lively Nurse On-Call, you can consult with a registered nurse or board-certified doctor anytime.
. Get prescriptions or refills over the phone for common medications
. No insurance plan is necessary and there are no copays*
Lively Link(R) app:
Lively Link is a complementary smartphone app loved ones can download to stay updated on your health and safety. After they download the app - and with your permission - they can be alerted:
. If you call Urgent Response
. If your device is running low on battery
. About your daily activities and your location
*Service provided in partnership with Current Health and MDLIVE. Registered nurses evaluate medical urgency, provide symptom management or health information, transfer to a physician if appropriate and schedule appointments. Physician transfer subject to screening by Current Health (and subject to Doctor availability). Emergencies will be transferred to a 911 call center, or members may be directed to call 911.
Version History What's New We've made our biggest accessibility update yet, helping more people use Lively with ease. We've also modernized the app behind the scenes and improved overall stability for a smoother, more reliable experience. 5.0.0 Sep 28 We’ve updated the app to support subscribers who use their own phone on the Lively network using our SIM Starter Kit, providing access to Lively Services. 4.34.1 10/25/2024 In this release, we are removing support for contacting Urgent Response from Apple Watch. In an emergency, you can continue to use Lively app on your iPhone to contact Urgent Response. 4.33.0 08/01/2024 Same Lively now with a different look! We’ve updated our branding to more closely align with the Best Buy and Best Buy Health brands. This is strictly a cosmetic change with no changes to existing functionality. 4.31.0 10/04/2023 In this release we updated our customer support information to Ask Lively. Have a question? With Ask Lively call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we’re here for you. Our kind and knowledgeable team takes pride in going above and beyond in answering all your questions. 4.30.0 07/25/2023 We’ve updated the Nurse On-Call (formerly Urgent Care) phone number. Premium and Ultimate subscribers can speak to registered nurses from the comfort of home with no appointment or co-pays needed. 4.28.1 12/21/2022 In this release, a bug has been fixed for the Lively XL Apple Watch face, plus it’s now easier to add Lively branded watch faces to your Apple Watch. Additionally, Urgent Care service is now called Nurse On-Call. With Nurse On-Call you can access registered nurses and board-certified doctors, 24/7, from the comfort of home.
New to Lively? Our Healthy & Safety Packages offer two great plans to choose from, Basic and Premium. Tap ‘Learn More’ on the log in screen to see which option is right for you. 4.27.3 10/18/2022 NEW! Lively Meds now available for Preferred and Ultimate subscribers. Easily keep track of your medications, all in one place. 4.26.0 07/06/2022 Minor bug fixes 4.23.0 05/10/2022 Bug fixes and performance improvements. 4.21.0 03/30/2022 Bug fixes and performance improvements. 4.20.0 03/08/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.19.0 02/22/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.18.0 01/19/2022 Bug fixes and performance improvements. 4.16.0 12/09/2021 Bug fixes and performance improvements 4.13.0 10/06/2021 New to Lively? You can now learn about our Health and Safety services including Urgent Response, Urgent Care, and Lively Link prior to signing up.
We've also included bug fixes, reliability, and performance improvements. 4.11.1 08/26/2021 Bug fixes to improve reliability and accessibility. 4.10.0 08/03/2021 1. Notification Permission setting is made optional, so that user can complete onboarding even if notification permission in not enabled.
2. Contact permission is not requested during initial onboarding flow. Users can decide to provide permission from main screen after onboarding is completed
3. Label was modified from “Enable” to “Next” for permission setting screen during on boarding to avoid confusion that button will actually commit to enable permission. Clicking on “Next” button will bring up iOS permission screen. 4.9.1 06/23/2021 We've got a new name and a new look. To make sure you don’t miss a thing, just keep your Updates turned on. This release includes many improvements and bug fixes. 4.7.0 05/19/2021 Live Agent Assist: Get an extra layer of support if you fall. With Live Agent Assist, Urgent Response Agents will provide an additional layer of protection. If a hard fall is detected by the Fall detection feature on your Apple Watch, an Agent will give you a follow-up call and even inform loved ones.
Minor bug fixes
GreatCall will soon be called Lively. Fore more info: www.greatcall.com/newname 4.6.0 04/20/2021 Watch Face Sharing
Improved In-App Feedback Experience
Bug fixes 4.5.0 03/30/2021 Bug fixes 4.4.1 03/15/2021 App improvements and bug fixes. 4.4.0 03/07/2021 Ability to call Urgent Response from an Apple Watch
Ability to provide user feedback within the app
Redesigned user experience
Improved app set up experience
Bug fixes and other improvements 4.3.0 03/03/2021 Minor improvements 3.6.1 11/18/2020
About Lively Health & Safety Service
The company that develops Lively Health & Safety Service is Best Buy Health, Inc.. The latest version released by its developer is 5.0.0.
To install Lively Health & Safety Service on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-15 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Lively Health & Safety Service as malware if the download link is broken.
How to install Lively Health & Safety Service on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Lively Health & Safety Service is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Lively Health & Safety Service is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 5.0.0
posted on 2026-10-15
Version History What's New We've made our biggest accessibility update yet, helping more people use Lively with ease. We've also modernized the app behind the scenes and improved overall stability for a smoother, more reliable experience. 5.0.0 Sep 28 We’ve updated the app to support subscribers who use their own phone on the Lively network using our SIM Starter Kit, providing access to Lively Services. 4.34.1 10/25/2024 In this release, we are removing support for contacting Urgent Response from Apple Watch. In an emergency, you can continue to use Lively app on your iPhone to contact Urgent Response. 4.33.0 08/01/2024 Same Lively now with a different look! We’ve updated our branding to more closely align with the Best Buy and Best Buy Health brands. This is strictly a cosmetic change with no changes to existing functionality. 4.31.0 10/04/2023 In this release we updated our customer support information to Ask Lively. Have a question? With Ask Lively call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we’re here for you. Our kind and knowledgeable team takes pride in going above and beyond in answering all your questions. 4.30.0 07/25/2023 We’ve updated the Nurse On-Call (formerly Urgent Care) phone number. Premium and Ultimate subscribers can speak to registered nurses from the comfort of home with no appointment or co-pays needed. 4.28.1 12/21/2022 In this release, a bug has been fixed for the Lively XL Apple Watch face, plus it’s now easier to add Lively branded watch faces to your Apple Watch. Additionally, Urgent Care service is now called Nurse On-Call. With Nurse On-Call you can access registered nurses and board-certified doctors, 24/7, from the comfort of home.
New to Lively? Our Healthy & Safety Packages offer two great plans to choose from, Basic and Premium. Tap ‘Learn More’ on the log in screen to see which option is right for you. 4.27.3 10/18/2022 NEW! Lively Meds now available for Preferred and Ultimate subscribers. Easily keep track of your medications, all in one place. 4.26.0 07/06/2022 Minor bug fixes 4.23.0 05/10/2022 Bug fixes and performance improvements. 4.21.0 03/30/2022 Bug fixes and performance improvements. 4.20.0 03/08/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.19.0 02/22/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.18.0 01/19/2022 Bug fixes and performance improvements. 4.16.0 12/09/2021 Bug fixes and performance improvements 4.13.0 10/06/2021 New to Lively? You can now learn about our Health and Safety services including Urgent Response, Urgent Care, and Lively Link prior to signing up.
We've also included bug fixes, reliability, and performance improvements. 4.11.1 08/26/2021 Bug fixes to improve reliability and accessibility. 4.10.0 08/03/2021 1. Notification Permission setting is made optional, so that user can complete onboarding even if notification permission in not enabled.
2. Contact permission is not requested during initial onboarding flow. Users can decide to provide permission from main screen after onboarding is completed
3. Label was modified from “Enable” to “Next” for permission setting screen during on boarding to avoid confusion that button will actually commit to enable permission. Clicking on “Next” button will bring up iOS permission screen. 4.9.1 06/23/2021 We've got a new name and a new look. To make sure you don’t miss a thing, just keep your Updates turned on. This release includes many improvements and bug fixes. 4.7.0 05/19/2021 Live Agent Assist: Get an extra layer of support if you fall. With Live Agent Assist, Urgent Response Agents will provide an additional layer of protection. If a hard fall is detected by the Fall detection feature on your Apple Watch, an Agent will give you a follow-up call and even inform loved ones.
Minor bug fixes
GreatCall will soon be called Lively. Fore more info: www.greatcall.com/newname 4.6.0 04/20/2021 Watch Face Sharing
Improved In-App Feedback Experience
Bug fixes 4.5.0 03/30/2021 Bug fixes 4.4.1 03/15/2021 App improvements and bug fixes. 4.4.0 03/07/2021 Ability to call Urgent Response from an Apple Watch
Ability to provide user feedback within the app
Redesigned user experience
Improved app set up experience
Bug fixes and other improvements 4.3.0 03/03/2021 Minor improvements 3.6.1 11/18/2020
version 5.0.0
posted on 2026-10-01
Version History What's New We've made our biggest accessibility update yet, helping more people use Lively with ease. We've also modernized the app behind the scenes and improved overall stability for a smoother, more reliable experience. 5.0.0 3d ago We’ve updated the app to support subscribers who use their own phone on the Lively network using our SIM Starter Kit, providing access to Lively Services. 4.34.1 10/25/2024 In this release, we are removing support for contacting Urgent Response from Apple Watch. In an emergency, you can continue to use Lively app on your iPhone to contact Urgent Response. 4.33.0 08/01/2024 Same Lively now with a different look! We’ve updated our branding to more closely align with the Best Buy and Best Buy Health brands. This is strictly a cosmetic change with no changes to existing functionality. 4.31.0 10/04/2023 In this release we updated our customer support information to Ask Lively. Have a question? With Ask Lively call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we’re here for you. Our kind and knowledgeable team takes pride in going above and beyond in answering all your questions. 4.30.0 07/25/2023 We’ve updated the Nurse On-Call (formerly Urgent Care) phone number. Premium and Ultimate subscribers can speak to registered nurses from the comfort of home with no appointment or co-pays needed. 4.28.1 12/21/2022 In this release, a bug has been fixed for the Lively XL Apple Watch face, plus it’s now easier to add Lively branded watch faces to your Apple Watch. Additionally, Urgent Care service is now called Nurse On-Call. With Nurse On-Call you can access registered nurses and board-certified doctors, 24/7, from the comfort of home.
New to Lively? Our Healthy & Safety Packages offer two great plans to choose from, Basic and Premium. Tap ‘Learn More’ on the log in screen to see which option is right for you. 4.27.3 10/18/2022 NEW! Lively Meds now available for Preferred and Ultimate subscribers. Easily keep track of your medications, all in one place. 4.26.0 07/06/2022 Minor bug fixes 4.23.0 05/10/2022 Bug fixes and performance improvements. 4.21.0 03/30/2022 Bug fixes and performance improvements. 4.20.0 03/08/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.19.0 02/22/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.18.0 01/19/2022 Bug fixes and performance improvements. 4.16.0 12/09/2021 Bug fixes and performance improvements 4.13.0 10/06/2021 New to Lively? You can now learn about our Health and Safety services including Urgent Response, Urgent Care, and Lively Link prior to signing up.
We've also included bug fixes, reliability, and performance improvements. 4.11.1 08/26/2021 Bug fixes to improve reliability and accessibility. 4.10.0 08/03/2021 1. Notification Permission setting is made optional, so that user can complete onboarding even if notification permission in not enabled.
2. Contact permission is not requested during initial onboarding flow. Users can decide to provide permission from main screen after onboarding is completed
3. Label was modified from “Enable” to “Next” for permission setting screen during on boarding to avoid confusion that button will actually commit to enable permission. Clicking on “Next” button will bring up iOS permission screen. 4.9.1 06/23/2021 We've got a new name and a new look. To make sure you don’t miss a thing, just keep your Updates turned on. This release includes many improvements and bug fixes. 4.7.0 05/19/2021 Live Agent Assist: Get an extra layer of support if you fall. With Live Agent Assist, Urgent Response Agents will provide an additional layer of protection. If a hard fall is detected by the Fall detection feature on your Apple Watch, an Agent will give you a follow-up call and even inform loved ones.
Minor bug fixes
GreatCall will soon be called Lively. Fore more info: www.greatcall.com/newname 4.6.0 04/20/2021 Watch Face Sharing
Improved In-App Feedback Experience
Bug fixes 4.5.0 03/30/2021 Bug fixes 4.4.1 03/15/2021 App improvements and bug fixes. 4.4.0 03/07/2021 Ability to call Urgent Response from an Apple Watch
Ability to provide user feedback within the app
Redesigned user experience
Improved app set up experience
Bug fixes and other improvements 4.3.0 03/03/2021 Minor improvements 3.6.1 11/18/2020
version 4.34.1
posted on 2026-09-24
Version History We’ve updated the app to support subscribers who use their own phone on the Lively network using our SIM Starter Kit, providing access to Lively Services. 4.34.1 10/25/2024 In this release, we are removing support for contacting Urgent Response from Apple Watch. In an emergency, you can continue to use Lively app on your iPhone to contact Urgent Response. 4.33.0 08/01/2024 Same Lively now with a different look! We’ve updated our branding to more closely align with the Best Buy and Best Buy Health brands. This is strictly a cosmetic change with no changes to existing functionality. 4.31.0 10/04/2023 In this release we updated our customer support information to Ask Lively. Have a question? With Ask Lively call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we’re here for you. Our kind and knowledgeable team takes pride in going above and beyond in answering all your questions. 4.30.0 07/25/2023 We’ve updated the Nurse On-Call (formerly Urgent Care) phone number. Premium and Ultimate subscribers can speak to registered nurses from the comfort of home with no appointment or co-pays needed. 4.28.1 12/21/2022 In this release, a bug has been fixed for the Lively XL Apple Watch face, plus it’s now easier to add Lively branded watch faces to your Apple Watch. Additionally, Urgent Care service is now called Nurse On-Call. With Nurse On-Call you can access registered nurses and board-certified doctors, 24/7, from the comfort of home.
New to Lively? Our Healthy & Safety Packages offer two great plans to choose from, Basic and Premium. Tap ‘Learn More’ on the log in screen to see which option is right for you. 4.27.3 10/18/2022 NEW! Lively Meds now available for Preferred and Ultimate subscribers. Easily keep track of your medications, all in one place. 4.26.0 07/06/2022 Minor bug fixes 4.23.0 05/10/2022 Bug fixes and performance improvements. 4.21.0 03/30/2022 Bug fixes and performance improvements. 4.20.0 03/08/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.19.0 02/22/2022 In this release we've included updates to calling Urgent Response via Apple Watch. Now when calling Urgent Response from your Apple Watch, your watch will provide haptic and audio feedback. 4.18.0 01/19/2022 Bug fixes and performance improvements. 4.16.0 12/09/2021 Bug fixes and performance improvements 4.13.0 10/06/2021 New to Lively? You can now learn about our Health and Safety services including Urgent Response, Urgent Care, and Lively Link prior to signing up.
We've also included bug fixes, reliability, and performance improvements. 4.11.1 08/26/2021 Bug fixes to improve reliability and accessibility. 4.10.0 08/03/2021 1. Notification Permission setting is made optional, so that user can complete onboarding even if notification permission in not enabled.
2. Contact permission is not requested during initial onboarding flow. Users can decide to provide permission from main screen after onboarding is completed
3. Label was modified from “Enable” to “Next” for permission setting screen during on boarding to avoid confusion that button will actually commit to enable permission. Clicking on “Next” button will bring up iOS permission screen. 4.9.1 06/23/2021 We've got a new name and a new look. To make sure you don’t miss a thing, just keep your Updates turned on. This release includes many improvements and bug fixes. 4.7.0 05/19/2021 Live Agent Assist: Get an extra layer of support if you fall. With Live Agent Assist, Urgent Response Agents will provide an additional layer of protection. If a hard fall is detected by the Fall detection feature on your Apple Watch, an Agent will give you a follow-up call and even inform loved ones.
Minor bug fixes
GreatCall will soon be called Lively. Fore more info: www.greatcall.com/newname 4.6.0 04/20/2021 Watch Face Sharing
Improved In-App Feedback Experience
Bug fixes 4.5.0 03/30/2021 Bug fixes 4.4.1 03/15/2021 App improvements and bug fixes. 4.4.0 03/07/2021 Ability to call Urgent Response from an Apple Watch
Ability to provide user feedback within the app
Redesigned user experience
Improved app set up experience
Bug fixes and other improvements 4.3.0 03/03/2021 Minor improvements 3.6.1 11/18/2020 Instructions on how to replace battery
Bug Fixes 3.6 06/24/2020
version 4.34.1
posted on 2024-10-25
We’ve updated the app to support subscribers who use their own phone on the Lively network using our SIM Starter Kit, providing access to Lively Services.
version 4.34.1
posted on 2024-10-25
Oct 25, 2024
Version 4.34.1
We’ve updated the app to support subscribers who use their own phone on the Lively network using our SIM Starter Kit, providing access to Lively Services.
version 4.33.0
posted on 2024-08-01
Aug 1, 2024
Version 4.33.0
In this release, we are removing support for contacting Urgent Response from Apple Watch. In an emergency, you can continue to use Lively app on your iPhone to contact Urgent Response.
version 4.31.0
posted on 2023-10-04
Oct 4, 2023
Version 4.31.0
Same Lively now with a different look! We’ve updated our branding to more closely align with the Best Buy and Best Buy Health brands. This is strictly a cosmetic change with no changes to existing functionality.
version 4.30.0
posted on 2023-07-25
Jul 25, 2023
Version 4.30.0
In this release we updated our customer support information to Ask Lively. Have a question? With Ask Lively call us anytime you have a question, day or night. Whether you want to learn more about your new device, need help looking up a number or getting directions, we’re here for you. Our kind and knowledgeable team takes pride in going above and beyond in answering all your questions.
version 4.28.1
posted on 2022-12-21
Dec 21, 2022
Version 4.28.1
We’ve updated the Nurse On-Call (formerly Urgent Care) phone number. Premium and Ultimate subscribers can speak to registered nurses from the comfort of home with no appointment or co-pays needed.
version 1.3
posted on 2016-09-09
Disclaimer
Official App Store Link
We do not host Lively Health & Safety Service on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Lively Health & Safety Service is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
